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Company information

Cave Parfumerie
CVR: 46662164
Chr. Wærums Gade 11A, st. th.
8000 Aarhus C
Denmark
Email: info@caveparfumerie.com
Phone: +45 20 84 10 26

Complaints

If you are not satisfied with your purchase, please contact us first at info@caveparfumerie.com. We will always do our best to find a solution.

If we cannot reach an agreement, you can file a complaint with Nævnenes Hus (the Danish Consumer Complaints Board):

Nævnenes Hus
Toldboden 2
8800 Viborg
Denmark

Complaints are submitted online via forbrug.dk. Nævnenes Hus will first try to mediate between us. If this does not resolve the dispute, the complaint can be brought before the Consumer Complaints Board. Price limits and a fee apply.

If you live in another EU country, you can also get help from the European Consumer Centre Denmark at forbrugereuropa.dk.

When filing a complaint, please include our email address: info@caveparfumerie.com