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Privacy Policy

This policy explains how Cave Parfumerie collects and uses your personal data when you visit our website or shop with us.

Data controller

Cave Parfumerie
CVR: 46662164
Chr. Wærums Gade 11A, st. th.
8000 Aarhus C
Denmark
Email: info@caveparfumerie.com
Phone: +45 20 84 10 26

The person responsible for data protection is Oskar Høegh Fallesen.

What data we collect

  • When you place an order: name, address, email, phone number and order details.
  • When you pay: payments are handled by our payment providers. We do not see or store your card details.
  • When you sign up for our newsletter: your email address.
  • When you visit the website: IP address, device and browser information, and how you use the site (through cookies, see below).

Why we use your data, and on what legal basis

Purpose Legal basis (GDPR)
Processing and delivering your order, and handling returns and complaints Necessary to fulfil our contract with you (Art. 6(1)(b))
Keeping accounting records Legal obligation under the Danish Bookkeeping Act (Art. 6(1)(c))
Sending our newsletter Your consent (Art. 6(1)(a)). You can unsubscribe at any time using the link in every email.
Statistics and marketing cookies Your consent via our cookie banner (Art. 6(1)(a))
Preventing fraud and keeping the website secure Our legitimate interest (Art. 6(1)(f))

Who we share your data with

We never sell your data. We share it only with trusted partners who help us run the shop, and only as much as they need:

  • Shopify – our webshop platform
  • Payment providers – Shopify Payments, Klarna, PayPal and MobilePay
  • DHL – to deliver your order
  • Shipmondo – to create shipping labels
  • Klaviyo – to send our newsletter
  • Google – website statistics and advertising (only with your consent)

Some of these partners, such as Shopify, Klaviyo and Google, may process data outside the EU, including in the USA. In those cases, the transfer is protected by the EU-US Data Privacy Framework or the EU Commission's standard contractual clauses.

How long we keep your data

  • Order and accounting data: 5 years from the end of the financial year, as required by the Danish Bookkeeping Act.
  • Newsletter data: until you unsubscribe.
  • Cookies: see the cookie banner for the lifetime of each cookie.

How we protect your data

All data is sent over an encrypted connection (HTTPS). Only the owner and staff of Cave Parfumerie have access to your data, and only when needed for their work.

Your rights

You have the right to:

  • see the data we hold about you
  • have incorrect data corrected
  • have your data deleted, unless we are required to keep it by law
  • restrict or object to how we use your data
  • receive your data in a portable format
  • withdraw your consent at any time

To use any of these rights, email us at info@caveparfumerie.com.

Complaints

If you are unhappy with how we handle your data, you can complain to the Danish Data Protection Agency:

Datatilsynet
Carl Jacobsens Vej 35, 2500 Valby, Denmark
www.datatilsynet.dk

Cookies

caveparfumerie.com uses cookies to make the website work, to understand how it is used, and for marketing. Cookies that are not strictly necessary are set only if you accept them in our cookie banner. You can change your choice or delete cookies at any time in your browser settings.